Refund Policy

🔄 Refund & Return Policy

At [Your Brand Name], customer satisfaction is our top priority. We take great care in ensuring the quality of our attars. However, if you are not fully satisfied with your purchase, please review our refund and return policy below:

✅ Returns:

• Returns are only accepted if the product is damaged, incorrect, or leaked upon delivery.

• The item must be unopened, unused, and in its original packaging.

• You must contact us within 48 hours of receiving your order to be eligible for a return.

💸 Refunds:

• Once your return is approved and received, we will process your refund within 5–7 business days.

• Refunds will be made through the original payment method or via bank transfer, as applicable.

• Shipping charges are non-refundable unless the error was from our side.

❌ No Refunds/Returns for:

• Opened or used attars.

• Change of mind after order confirmation.

• Personalized or custom-made orders.

📩 How to Request a Return/Refund:

Please contact us at:

• 📧 Email: [your email]

• 📱 WhatsApp: [your phone number]

• Include your order number, clear photos of the product, and a brief explanation of the issue.

We appreciate your understanding and support. Thank you for trusting [Your Brand Name]!